Our Commitment to Your Privacy

Introduction

Claim Safe Australia (referred to as “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and the General Data Protection Regulation (GDPR) where applicable.

1. Information We Collect

Personal Information

We may collect the following types of personal information:

• Name
• Contact details (such as address, email address, and phone number)
• Date of birth
• Financial information (such as credit card details or bank account information)
• Identification documents
• Employment information
• Insurance details

Sensitive Information

We may also collect sensitive information, such as health information, if it is necessary to provide our services and you have given explicit consent.

Automatically Collected Information

We may collect information automatically when you visit our website, such as:

• IP address
• Browser type and version
• Pages you view on our website
• Date and time of your visit
• Referring site details

2. How We Use Your Information

We may use your personal information for the following purposes:

• To provide and manage our services
• To communicate with you
• To process transactions
• To comply with legal obligations
• To improve our website and services
• For marketing and promotional purposes, with your consent

3. Legal Basis for Processing Personal Data (GDPR)

Under the GDPR, we rely on the following legal bases to process your personal data:

• Your consent
• The performance of a contract
• Compliance with a legal obligation
• Legitimate interests, provided these do not override your rights and freedoms

4. Disclosure of Your Information

We may disclose your personal information to:

• Service providers who assist us in our operations
• Insurers and insurance brokers
• Legal and regulatory authorities as required by law
• Any other third parties with your consent or as necessary to provide our services

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. However, no data transmission over the internet or data storage system can be guaranteed to be 100% secure.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal and
regulatory requirements.

7. Your Rights

Under Australian Privacy Law

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request correction of any inaccurate or outdated personal information.

Under the GDPR

• Access: You have the right to request access to your personal data and obtain a copy.
• Rectification: You have the right to request correction of inaccurate or incomplete data.
• Erasure: You have the right to request the deletion of your personal data under certain circumstances.
• Restriction: You have the right to request the restriction of processing of your personal data.
• Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Objection: You have the right to object to the processing of your personal data under certain circumstances.
• Withdraw Consent: You have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent
  before its withdrawal.

8. Cross-Border Data Transfers

We may transfer your personal information to countries outside of Australia and the European Economic Area (EEA). We will ensure that any such transfers are conducted in accordance with applicable privacy laws and that appropriate safeguards are in place.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings. For more information, please see our Cookie Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Claim Safe Australia Email: info@claimsafeaustralia.com.au Phone: 0408 893 315