About Claim Safe Australia
Your Trusted Partner in Property Restoration
Who we are
Experienced Professionals Committed to Excellence
Our team of industry professionals brings years of experience in construction and emergency response, enabling us to deliver top-tier service with precision and care. Guided by our core values—Safety, Honesty, Integrity, Excellence, Loyalty, and Dedication (S.H.I.E.L.D)—we are committed to exceeding client expectations through every project we undertake.
Our Commitment to Quality
Licensed and Trusted Experts Ensuring Superior Standards
Claim Safe Australia is fully licensed by the Queensland Building and Construction Commission (QBCC License No: 15466861), ensuring adherence to the highest industry standards and regulatory compliance. This commitment to quality and trust makes us the reliable choice for property restoration across Queensland.
Our Experts
Skilled Professionals You Can Rely On
At Claim Safe Australia, our team is composed of highly skilled professionals with extensive experience in construction, emergency response, and property restoration. Each expert is dedicated to delivering exceptional service, using their knowledge and precision to address every project with care. From makesafes to repairs, our team ensures your property is in capable hands, providing peace of mind every step of the way.
Kaylan Miller O’Connor
Director/operations manager
More Information
With over five years of experience in the insurance and construction sectors and nine years in defense, I bring a unique blend of leadership, adaptability, and expertise to Claim Safe Australia. My defense background has honed my ability to excel under pressure, while my time in insurance has provided a deep understanding of risk management and client-focused solutions.
At Claim Safe Australia, I apply this diverse expertise to deliver precise, high-quality results on every project. My commitment to excellence ensures that each task is approached with a strategic mindset, balancing immediate needs with long-term goals. I am dedicated to maintaining the highest standards in every aspect of our work, providing reliable and effective solutions for our clients.
David Carlino
Director/operations manager
More Information
With 35 years of experience in the building industry and an open builder’s license, I am dedicated to delivering exceptional quality and reliable service. My extensive knowledge of construction allows me to approach each project with precision, ensuring every detail meets the highest standards.
I take pride in my commitment to excellence, focusing on meeting client needs and exceeding expectations on every job. Whether tackling complex challenges or managing day-to-day tasks, I strive to make every project a success through skill, attention to detail, and a passion for building with integrity.
At Claim Safe Australia, I apply this diverse expertise to deliver precise, high-quality results on every project. My commitment to excellence ensures that each task is approached with a strategic mindset, balancing immediate needs with long-term goals. I am dedicated to maintaining the highest standards in every aspect of our work, providing reliable and effective solutions for our clients.
Rick Heath
Senior roofing specialist
More Information
Rick brings over 35 years of roofing expertise to Claim Safe Australia, making him an invaluable member of our team. With a deep understanding of Australian roofing standards and practices, Rick excels in every aspect of the trade. His attention to detail ensures that every project is completed to the highest standards, while his excellent communication skills foster strong connections with clients and team members.
Rick’s dedication to quality craftsmanship and his ability to manage even the most complex roofing projects make him a trusted professional. Whether it’s a minor repair or a large-scale roofing solution, Rick’s experience and unwavering commitment to excellence ensure every job is completed with precision and care.
I take pride in my commitment to excellence, focusing on meeting client needs and exceeding expectations on every job. Whether tackling complex challenges or managing day-to-day tasks, I strive to make every project a success through skill, attention to detail, and a passion for building with integrity.
At Claim Safe Australia, I apply this diverse expertise to deliver precise, high-quality results on every project. My commitment to excellence ensures that each task is approached with a strategic mindset, balancing immediate needs with long-term goals. I am dedicated to maintaining the highest standards in every aspect of our work, providing reliable and effective solutions for our clients.
Orazia Carlino
Operations administrator
More Information
Orazia is our Receptionist and Executive Assistant to the Directors, with over 30 years of expertise in office administration and bookkeeping. Her exceptional organisational skills and diverse experience are essential to the smooth operation of Claim Safe Australia, helping us maintain strong, long-term client relationships.
Known for her compassion, patience, and unwavering dedication, Orazia ensures that both our team and clients receive the highest level of support. Her commitment to excellence and professionalism contributes significantly to our company’s success and growth.
At Claim Safe Australia, I apply this diverse expertise to deliver precise, high-quality results on every project. My commitment to excellence ensures that each task is approached with a strategic mindset, balancing immediate needs with long-term goals. I am dedicated to maintaining the highest standards in every aspect of our work, providing reliable and effective solutions for our clients.
Tia Carlino
More Information
Tia is our skilled Marketing Coordinator and Administrator, bringing 5 years of experience to Claim Safe Australia. She specialises in developing innovative marketing strategies that effectively connect with our audience, ensuring our brand remains engaging and impactful.
In addition to her marketing expertise, Tia’s strong administrative abilities play a vital role in maintaining the efficiency of our operations. Her attention to detail, exceptional communication, and multitasking skills make her an invaluable part of our team. Tia’s dedication to enhancing our brand presence and supporting daily operations helps us consistently meet the high standards our clients expect.
Known for her compassion, patience, and unwavering dedication, Tia ensures that both our team and clients receive the highest level of support. Her commitment to excellence and professionalism contributes significantly to our company’s success and growth.
At Claim Safe Australia, I apply this diverse expertise to deliver precise, high-quality results on every project. My commitment to excellence ensures that each task is approached with a strategic mindset, balancing immediate needs with long-term goals. I am dedicated to maintaining the highest standards in every aspect of our work, providing reliable and effective solutions for our clients.
Keano Carlino
More Information
Meet Keano, our youngest and most spirited team member at just 4 years old! As our official Snack Supervisor, Keano ensures the cookie jar is always full and every cupcake meets his high standards through rigorous “taste testing.” His expert quality control skills (and love for all things sweet) keep the team fueled and smiling.
When he’s not overseeing the snack supply, Keano offers fresh perspectives like, “Can meetings be held on the playground?” His infectious laughter and endless energy brighten the office, reminding us that a little fun can make all the difference in a day’s work.
What Drives Us
Claim Safe Australia’s Core Values
At Claim Safe Australia, our core values shape everything we do. They reflect our commitment to delivering exceptional service, building trust, and ensuring safety in every project.
Safety
We prioritise safety above all else, following strict protocols to protect our clients, staff, and every property we work on.
Honesty
Honesty and transparency guide our actions. We hold ourselves to the highest ethical standards, ensuring fairness and trust in every interaction.
Integrity
We uphold the highest moral and ethical standards, ensuring fairness and trustworthiness in every aspect of our business.
Excellence
We aim for excellence in every project, delivering top-quality results through unmatched skill, professionalism, and attention to detail.
Loyalty
We build lasting relationships by being dependable and trustworthy, ensuring our clients and team can always count on us.
Dedication
Our dedication to understanding and meeting your needs drives us to provide outstanding service and support, every step of the way.
Reach Out Today
Contact Us
24/7 Emergency Services You Can Trust
Don’t leave your property vulnerable.
Call Claim Safe Australia now for fast, reliable roof makesafe services and ensure your home or business is protected.